Is your property manager ignoring your calls? But, you don’t know what to do about it? Then, don’t be worried. We have got you covered.
In this blog, we will explore some solutions that you can try if what to do when your property manager ignores you.
So, let’s begin!
1.What to do when the property manager is ignoring you?
The responsibility of maintenance and repairs lies in the domain of the property manager but, the problem arises when the duty given to them is not fulfilled.
This situation is quite frustrating and can be disappointing too, where the one who has given you assurance before renting the property suddenly starts ignoring you. In such scenarios, you can try these time tested solutions:
1.1.Reaching Out to Superior
First and foremost, you can try reaching out to the superior or manager within the property management company to ensure your concerns are heard. Make sure to file a written complaint to the manager along with all the relevant documents of your effort of communication. This will prove helpful for taking further actions.
In simple words, if your initial attempts have failed then filing a complaint to the direct supervisor is a better option.
1.2.Reviewing Contract Terms:
Another solution you can try is reviewing the contract signed with the proper management company. Learn about contractual obligations that your company has towards their clients, this step is important for assessing whether there has been a breach of contract or not.
In case of breach of contract, you will need a legal professional to decide the further steps.
1.3. Consider Contract Termination:
Third solution, you can consider terminating the property contract you’ve signed with your landlord. If all your communication attempts have failed then, this solution is ideal for you. This idea might sound daunting but it is a time tested solution.
In almost all cases landlords would prefer to avoid terminating a contract. The process of termination is a hassle but is worth it. You will be able to protect your investment too.
1.4. Consider Finding a New Property Management Company:
In case of termination of contract, consider finding a new property management company. When you are choosing a new company, make sure to consider the reputation and services of the company. You can seek reference from other landlords too.
Alright, now that you have learned about the solution you can try, it’s time to understand some tips that can help you out.
2. Additional Things to Keep in Mind:
2.1. How to get heard first and what to do if you don’t?
You wanna keep in mind that there is a good chance that your property manager is unable to reply back. so, before you jump into any conclusion. It’s always wise for you to wait for sometime.
Your property manager might be unresponsive due to a personal reason or inefficiencies in communication, which is contributing to delays.
Therefore it makes sense to reach out to your unresponsive managers on multiple channels like Emails, text messages or phone calls. The chances of timely response will be increased by diversifying your approach.
All in all, while reaching out, make sure to keep your message clear and concise about the problem you are dealing with.
2.2. Why you keep an Interaction Records
Another thing you need to keep in mind is maintaining records of the interaction with the property manager is crucial. These records will serve as evidence of your attempts to address the issue.
2.3. How to handle the situation
This situation is quite frustrating and can be disappointing too, where the one who has given you assurance before renting the property. But, losing your cool is not the correct thing to do.
Even if you feel remorse, don’t forget to stay calm and respectful. Adopting an aggressive tone can impact your overall landlord property manager relationship.
2.4. Trying Other Contact Methods
If the property manager is not picking up calls then consider using other channels too. You can try contacting by email or can consider meeting the direct superior. This step will increase your chances of interaction with the property managers.
3. Frequently Asked Questions
3.1 What are the responsibilities of the property managers?
Property managers on the behalf of the owners look after their property. Their responsibilities include tenant screening, responding to queries, maintenance and repair of the property.
3.2 What to do when property managers are ignoring you?
If your property manager is ignoring you then you can consider meeting the superior of the property management company. Filing a written complaint is ideal in this kind of scenario.
3.3.What is the primary role of property manager?
A property manager’s primary role is to serve as the bridge between landlord and tenants. They look after the property on the behalf of the owners.
We hope after reading this article, you have understood what you can do if your property manager is ignoring you.
One of the pivotal role of property managers is implementing marketing strategies in the US real estate market. They are responsible for creating a robust commercial to attract potential tenants, which will ultimately result in increasing the property leasing of US property.
In simple words, If you are looking for a rental property then they will be the one who you will meet first. They act as a bridge between landlords and tenants.
In conclusion, creating an open and positive environment is their duty, and by following the mentioned above, you can handle it too.